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SmittybiltDepot.com Shipping Policies and Disclaimers
Most orders are shipped within 1-2 business days from the order date.
Some orders are shipped direct from the manufacturer and may be delayed in their shipping process. In other cases, some orders are sent from multiple locations and may require separate shipments. In these cases, shipping charges are based on your order's total weight; you will only be charged one low shipping charge.
Custom products or specialty items that are made to order may also require additional lead time for delivery depending on the manufacturer's production schedule and location.
Please verify your shipping address before submitting your order. This helps to ensure the quickest possible delivery.
Shipping quotes provided online may be inaccurate. This typically happens when the delivery address is outside the 48 contiguous states or to APO/FPO addresses. In these cases, you will be contacted with an updated shipping quote. Your order will be held until you approve the updated charges.
Most orders to addresses within the 48 contiguous states are shipped via UPS, FedEx, or USPS Ground Service.
Large, bulky, or heavy items may require common carrier transportation, even when the delivery address is within the contiguous 48 states. In these cases, our delivery agent will contact you with further information.
IMPORTANT NOTE: If you are not at home at the agreed time of delivery, you may be charged a re-delivery fee equal to your shipping charge.
Free Shipping offers
SmittybiltDepot.com Free Shipping and discounted shipping offers are subject to the following terms and conditions.
- Valid only on orders placed at SmittybiltDepot.com or by phone at 877-695-7810.
- Minimum order value may apply
- Applies only to addresses within the contiguous U.S. — Hawaii, Alaska, Puerto Rico, and international destinations are excluded
- Applies only to items shipped via UPS Ground; truck freight items excluded
- Not applicable to tire and wheel purchases
- Offer not valid on return shipments or prior purchases
- Offer excludes oversized shipping charges for certain items; applicable oversized shipping charges will be shown at checkout
- Not redeemable for cash